Version 1 Terms & Conditions up to 10/11/24

PLEASE NOTE - These were the T&C's in effect up to 10/11/24, any bookings made/confirmed up to this date are still subject the these T&C's. Any bookings made after this date will now be subject to the new T&C's displayed etc

Terms and Conditions

Here is our Payment and Deliveries policy for your info:

EQUIPMENT

It is the customers responsibility to ensure the equipment will fit in the intended area without rubbing or coming into contact with other surfaces that may damage the equipment. The customer is required to send us images of the access through to the area where the equipment will be located. We will where possible send reminders to request an image of the area, but the responsibility lay with the customer.

All hires are powered via mains power electric as standard, we will supply any extension leads required. We will not operate from generators without express agreement prior to the hire whereby all the requirements surrounding the use of generators have been addressed with both parties. There will always be an additional and substantial price increase to use generators, which is why mains power electric is the most cost effective and efficient method for the customer.

PAYMENTS

Our business can only accept limited work each day, therefore we require:

  • Full payment if the hire date is within one month of the date the booking is made.
  • If outside of one month we ask for a 25% deposit and the final payment is due one month before the hire date.
  • All deposits and full payments payments after becoming due as per above are non refundable, however if the booking can't go ahead on the hire date due to bad weather, illness or any reason not due to us, we will offer to transfer the booking to another date. If you are not willing to accept another date your funds will be lost. If booking has to be rearranged it must be at a date/times that doesn't conflict with other bookings etc
  • by confirming your booking in writing &/or making payment you accept these T&C's

To Specify what will lead to a weather cancellation/postponement etc:

  • If the Met Office shows wind gusts during the hire period greater than 24mph. This is the limit the health & safety executive set as the threshold for inflatable hire. If any inflatable hire company were to place equipment out on hire when the forecast showed the wind level above that limit all insurance cover would be void and it would be placing people at risk. Fun Times will not go against the rules set by the health and safety executive and are terms reflect this.
  • If a hire requires to be postponed due to wind/rain conditions please do not then decide to abuse our staff by demanding your deposit/booking back when our terms above clearly state this wont occur. So if you are not happy to accept the only offer will be a date transfer, should unsafe weather as per above occur, please do not book with us. We will always place safety of our customers and staff ahead of profit. Clearly it is our aim as a business to get equipment out on hire, so we wouldn't make any postponement decision unless it was needed,
  • It is as much the customers responsibility to monitor weather as our own. If you are aware of potential bad weather it is your responsibility to reach out to us to make alternative plans. We are monitoring weather in many different geographical areas, so your support in this area makes for a much more productive outcome when dealing with bad weather circumstances.

HOME GARDEN DELIVERIES

Deliveries take place between 8:00 and 12:00, and collections start from 17:00

Please appreciate that in some instances, multiple people may want to have the same delivery time. In these instances, the best we can do is to go around the quickest route to all deliveries, to ensure everyone gets their product delivered as early as possible.

You can however request specific times, and we may charge to fulfil the request if it means going outside of our best planned route to fulfil your request.

We won't know your exact delivery times until the day or so before when our route in finalised - you must contact us of you wish to know the exact times etc

There will be occasions where we will agree in writing hires that fall outside of these times, however as a norm if a late collection is requested we may request on the £35 overnight fee being paid so we may collect the following day etc - but this would be confirmed in communications if this is the case.

HALL - VENUE PARTIES

For bouncy castle only parties we will require 30mins before start time and 30min after finish time for setting up & packing away

Anything large than just a bouncy castle we ask for 45mins either side

The rodeo bulls and photobooths we require an hour either side

Please also note our privacy policy.